FAQs

 

SHIPPING POLICY

Q. What are the shipping rates and fees? 

A. Shipping is calculated at checkout

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Q. How long before I receive my products?

A. After your payment is received and processed which could take up to 48 business hours, your order will be shipped. The estimated delivery time is 3-7 business days.

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Q. Do you ship internationally?  

A. Not currently

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Q. Do you ship to P O Boxes?

A. Yes, we ship to PO Boxes

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Q. What carrier do you use for shipping? 

A. We use USPS

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RETURNS POLICY

Q. Do you accept returns?

A. Currently, no returns or refunds are permitted, If you receive the wrong item please send us an email at contact@wefreebeauty.com

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LOST OR STOLEN PACKAGES

Q. What if I failed to submit the correct address? 

A. We Free™ Beauty is not liable for or required to issue a refund or resend the package.

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Q. What if my package was lost or stolen?  

A. We Free™ does not take responsibility for lost or stolen packages once they have been labeled “delivered” by USPS. Please contact USPS to file a lost/stolen claim.

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CANCELLATION POLICY

Q. Can I cancel or make changes to my order?

A. We work hard to ship orders quickly and efficiently, therefore we cannot make price adjustments, cancel or change an order once it has been  submitted.

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